At Kace Wanders, we want you to be satisfied with your purchase. Since all orders are processed with cash on delivery, please carefully review your items upon receipt.
Return Eligibility
If you receive a damaged, defective, or incorrect product, please notify us within 1-3 days of delivery by contacting us at [email protected]. Returns will only be accepted after confirmation of the issue.
Return Process
Once your return request is approved, we will provide instructions for returning the item. Please ensure the product is unused, in its original packaging, and includes all accessories.
Refunds
After we receive and inspect the returned item, we will process your refund. Refunds will be made via cash upon product return or as agreed. Please allow up to 7 days for the refund process.
Non-Returnable Items
Products damaged due to misuse, wear and tear, or normal usage are not eligible for return.
Contact Us
For questions or to initiate a return, please reach out at:
Email: [email protected]